{"id":75264,"date":"2024-08-20T21:34:48","date_gmt":"2024-08-21T02:34:48","guid":{"rendered":"https:\/\/catchthefever-dev1.cospark.io\/faq\/"},"modified":"2025-09-17T12:29:28","modified_gmt":"2025-09-17T17:29:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/catchthefever-dev1.cospark.io\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"75264\" class=\"elementor elementor-75264 elementor-3036\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d13fbcd elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"d13fbcd\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-691355f\" data-id=\"691355f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ecd315 elementor-widget elementor-widget-spacer\" data-id=\"5ecd315\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-481a78a elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"481a78a\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2a00ff8 elementor-invisible\" data-id=\"2a00ff8\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8dd187 elementor-widget elementor-widget-heading\" data-id=\"a8dd187\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ - questions fr\u00e9quemment pos\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed2382c elementor-widget elementor-widget-text-editor\" data-id=\"ed2382c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"mb-3\">Questions fr\u00e9quemment pos\u00e9es<\/h2><p><strong>Quelles sont les m\u00e9thodes de paiement accept\u00e9es dans la boutique en ligne ?<\/strong><\/p><div class=\"accordion\"><div class=\"accordion-item\"><div class=\"accordion-inner\"><p>Nous acceptons toutes les principales cartes de cr\u00e9dit, ainsi que PayPal.<\/p><\/div><\/div><div class=\"accordion-item\"><strong>Combien de temps prendra la livraison ?<\/strong><div class=\"accordion-inner\"><p>Tous les envois sont exp\u00e9di\u00e9s dans un d\u00e9lai de 1 \u00e0 3 jours ouvrables. La livraison peut \u00eatre attendue 2 \u00e0 7 jours ouvrables apr\u00e8s votre commande. Cependant, en raison de retards du transporteur, ce d\u00e9lai peut \u00eatre plus long.  <\/p><p><strong>Dans quelle mesure les achats dans la boutique en ligne sont-ils s\u00e9curis\u00e9s ? Mes donn\u00e9es sont-elles prot\u00e9g\u00e9es ? <\/strong><\/p><p>Notre site web est prot\u00e9g\u00e9 par un certificat SSL qui garantit une communication s\u00e9curis\u00e9e avec notre site.<br>Nous respectons toutes les r\u00e9glementations de conformit\u00e9 PCI pour les cartes de cr\u00e9dit.<\/p><\/div><\/div><div class=\"accordion-item\"><strong>Exp\u00e9diez-vous \u00e0 l&rsquo;international ?<\/strong><div class=\"accordion-inner\"><p>Malheureusement, nous n&rsquo;effectuons pas d&rsquo;exp\u00e9ditions en dehors des \u00c9tats-Unis pour le moment.<\/p><\/div><\/div><div class=\"accordion-item\"><strong>Que se passe-t-il exactement apr\u00e8s la commande ?<\/strong><div class=\"accordion-inner\"><p>Votre commande est trait\u00e9e et exp\u00e9di\u00e9e normalement le jour ouvrable suivant.<\/p><\/div><\/div><div class=\"accordion-item\"><strong>Pourquoi l&rsquo;exp\u00e9dition des cannes co\u00fbte-t-elle 30 dollars ?<\/strong><div class=\"accordion-inner\"><p>Nos cannes ne sont pas pliables et doivent \u00eatre exp\u00e9di\u00e9es dans un tube de 234 centim\u00e8tres. Nous pouvons placer jusqu&rsquo;\u00e0 10 cannes dans chaque tube. <\/p><p><strong>Vais-je recevoir une facture pour ma commande ?<\/strong><\/p><\/div><\/div><div class=\"accordion-item\"><div class=\"accordion-inner\"><p>Oui. Vous devriez recevoir un courriel apr\u00e8s avoir pass\u00e9 votre commande. \u00c0 partir de l\u00e0, vous pourrez consulter votre facture.  <\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4976c51 elementor-widget elementor-widget-text-editor\" data-id=\"4976c51\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Des questions ? Comme il est fort improbable que nous ayons pens\u00e9 \u00e0 tout, votre\/vos question(s) est\/sont valable(s) et nous sommes pr\u00eats \u00e0 y r\u00e9pondre. Appelez-nous ou visitez notre page de contact.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5474d30\" data-id=\"5474d30\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f30537 elementor-position-left elementor-vertical-align-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"2f30537\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"46\" height=\"46\" src=\"https:\/\/catchthefever-dev1.cospark.io\/wp-content\/uploads\/2021\/08\/Icon-2.png\" class=\"attachment-full size-full wp-image-49\" alt=\"\" title=\"Icon (2) - Catch the Fever Outdoors\" srcset=\"https:\/\/catchthefever-dev1.cospark.io\/wp-content\/uploads\/2021\/08\/Icon-2.png 46w, https:\/\/catchthefever-dev1.cospark.io\/wp-content\/uploads\/2021\/08\/Icon-2-1x1.webp 1w, https:\/\/catchthefever-dev1.cospark.io\/wp-content\/uploads\/2021\/08\/Icon-2-10x10.webp 10w\" sizes=\"(max-width: 46px) 100vw, 46px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">FAQ pour grossistes<\/h3><p class=\"elementor-image-box-description\">Si vous \u00eates un compte grossiste, votre FAQ vous attend ici. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f63d241 elementor-position-left elementor-vertical-align-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"f63d241\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"47\" height=\"47\" src=\"https:\/\/catchthefever-dev1.cospark.io\/wp-content\/uploads\/2021\/08\/Vector.webp\" class=\"attachment-full size-full wp-image-56\" alt=\"\" title=\"Vector - Catch the Fever Outdoors\" srcset=\"https:\/\/catchthefever-dev1.cospark.io\/wp-content\/uploads\/2021\/08\/Vector.webp 47w, https:\/\/catchthefever-dev1.cospark.io\/wp-content\/uploads\/2021\/08\/Vector-1x1.webp 1w, https:\/\/catchthefever-dev1.cospark.io\/wp-content\/uploads\/2021\/08\/Vector-10x10.webp 10w\" sizes=\"(max-width: 47px) 100vw, 47px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">FAQ pour affili\u00e9s<\/h3><p class=\"elementor-image-box-description\">Affili\u00e9s et partenaires, votre FAQ vous attend ici. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07bca25 elementor-position-left elementor-vertical-align-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"07bca25\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"47\" height=\"47\" src=\"https:\/\/catchthefever-dev1.cospark.io\/wp-content\/uploads\/2021\/08\/Vector.webp\" class=\"attachment-full size-full wp-image-56\" alt=\"\" title=\"Vector - Catch the Fever Outdoors\" srcset=\"https:\/\/catchthefever-dev1.cospark.io\/wp-content\/uploads\/2021\/08\/Vector.webp 47w, https:\/\/catchthefever-dev1.cospark.io\/wp-content\/uploads\/2021\/08\/Vector-1x1.webp 1w, https:\/\/catchthefever-dev1.cospark.io\/wp-content\/uploads\/2021\/08\/Vector-10x10.webp 10w\" sizes=\"(max-width: 47px) 100vw, 47px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">CONTACTEZ-NOUS<\/h3><p class=\"elementor-image-box-description\">Si vous ne trouvez pas d'aide ici, ne vous inqui\u00e9tez pas - contactez-nous d\u00e8s maintenant. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Catch The Fever vous r\u00e9compense pour votre fid\u00e9lit\u00e9, votre passion et vos comp\u00e9tences. D\u00e9couvrez comment d\u00e9bloquer jusqu&rsquo;\u00e0 25 000 $ de prix en p\u00eachant avec nos cannes et\/ou en portant nos v\u00eatements.  <\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-75264","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"FAQ - questions fr\u00e9quemment pos\u00e9es Questions fr\u00e9quemment pos\u00e9esQuelles sont les m\u00e9thodes de paiement accept\u00e9es dans la boutique en ligne ?Nous acceptons toutes les principales cartes de cr\u00e9dit, ainsi que PayPal.Combien de temps prendra la livraison ?Tous les envois sont exp\u00e9di\u00e9s dans un d\u00e9lai de 1 \u00e0 3 jours ouvrables. 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